shipping
"Our delivery policy ensures that your orders reach you in 4 to 5 days, ensuring a swift and efficient delivery process.
We strive to deliver your products with utmost care and attention to detail. In case of any delays or issues eraya is not liable for any delay in delivery by the courier company, our customer support team is always available to assist you. Please note that delivery times may vary depending on your location and any unforeseen circumstances".
Eraya believes in a customer-first philosophy and it is our sincere endeavour to offer you quick and hassle-free delivery. We partner with registered and trusted courier partners to ship your orders within India as well as overseas. Shipping timelines, however, may vary for varied products. Shipping within India isfree for all Prepaid and COD orders.
- It usually takes 5 to 7 working days after dispatch, but it may vary at different locations.
- Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
- Address change will be accepted only if an order has not been shipped.
- Orders are dispatched within 48hrs of the orders placed.
- Eraya reserves the right to cancel any order or avoid delivering to the customer in uncertain circumstances.
- We cannot dispatch cod orders at non-serviceable pincodes areas so we ask customers to pre-pay for that orders so that we can dispatch them by any other couriers.
