Privacy

Eraya regards and recognizes the importance and value of your privacy. Privacy policy refers to how the company collects and uses the information collected from our customers.

 

  • Information we collect

 

Personal Information: we collect personal information like your name, email, contact number, address, etc. This information is collected when the user registers on the site. Users can also choose not to register and visit the site as a guest but this will restrict some engagement on the site.

 

Payment and billing information: we collect your billing information like payment method, credit/debit card information ( Please note your card CVV and expiry date is not collected ) only when the payment is processed through online method.

 

Other information:  If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

  • Usage of your collected information

 

 The information collected from our users is used in the following manners

  • We use the information you provide to contact you regarding various aspects like confirmation on purchase, SMS or mail regarding the processing of your order, respond to your requests or questions
  • The email address provided is generally used for sending order processing details and updates. along with that sharing our promotional events. User can opt-out any time and unsubscribe the emails at any time
  • We use your information to customize your experience with us. This could include displaying content based upon your preferences.
  • We use the information to send you transactional communications: We might send you emails or SMS about your account or a ticket purchase.

 

 

  • How do we protect your information

At Eraya we adopt appropriate security measures, data storage and processing means against unauthorized access, of your data Sensitive and private data exchange between the Site and its Users happens over a secured communication channel and is encrypted and protected with digital signatures.

 

  • Updates to this policy

 From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.